At NES Alarms, we want to make sure that you know how to properly understand and handle your alarm systems. Below, you'll find some helpful tips on troubleshooting your systems. Just click on the picture that looks like your keypad and you will get information specific to your system.
1. Arming the System
To arm the system, enter your 4 digit access code. As you press each digit the keypad will beep. If the correct code is entered, the keypad will beep quickly and the "Armed" light will come on. If the access code was entered incorrectly, or the "Ready" light comes on, the keypad will buzz steadily for 2 seconds. If this occurs, press the pound key and re-enter your code.
When the correct access code is entered and the "Armed" light comes on, exit the premises. At the end of the exit delay time, all lights on the keypad will go out except the "Armed" light and the system will be fully armed. The exit time delay can be adjusted by your NES Alarm installer.
Alternate Arming Methods - AWAY Arming
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Arming the system in the "Away" mode will have all the interior and perimeter zones active. To arm in the "Away" mode, just enter your access code and exit through the designated delay zone. The system will recognize the occupants have left the premises and once the exit delay has expired, the system will be fully armed.
Alternate Arming Methods - STAY Arming
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This feature allows you to arm the perimeter zones while leaving the interior zones inactive so that you can remain on the premises while the system is armed. To arm in the "Stay" mode, enter your access code to arm the system, but do not exit the premises. The system will arm in the "stay" mode automatically bypassing the interior zones.
To leave the premise while it is in "Stay" mode press *0. The system will give you a 2-minute exit delay so that you may exit through the delay door. You may also use this code as a way to QUICK-ARM the system if you enter this code when the system is disarmed. Note that this code will only arm the system, you still need a valid access code to disarm it.
2. Disarming the System
Enter the premise through a designated entry delay door. Upon opening the door your keypad will sound a beep letting you know to disarm the system. Just go to the keypad and enter your access code. If you make an error entering your code, just enter it again. Once a correct access code is entered the keypad will stop beeping and the "ready" light will come on.
3. Updating the Master Code or Adding New Access Codes
To change the current master code:
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Enter *5 (current master code) 40 (new master code)
The (master code) must be 4 digits, 0 through 9 only
Push # to return to the Ready mode when you are finished
Adding additional codes:
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Up to 32 additional access codes (01 through 32) may be added
Enter *5 (master code) (code number) (new 4 digit code)
The (code number) is a double-digit number 01 to 32
Push # to return to the Ready mode when you are finished
Always write down your access codes and keep them in a safe place
To remove a code from the system:
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Enter *5 (master code) (code number)*
The (code number) is always a 2 digit number from 01 to 32. The (master code) cannot be erased
Push # to return to the Ready mode when you are finished
4. Bypassing Zones
Use zone bypassing when access is needed to part of the protected area while the system is armed. Bypassed zones will not cause an alarm. Zones cannot be bypassed after the system is armed.
To bypass zones:
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Enter *1 (zone to bypass)
The (zone number) is a 2 digit number from 01 to 32
As each zone is bypassed, the zone light will come on to show which zones are bypassed. If a zone is bypassed in error, press that zone number again and the zone light will go off indicating the zone is not bypassed.
Push # to return to the Ready mode when you are finished.
5. Viewing Trouble Conditions
Your system continuously monitors a number of possible trouble conditions. If one of these conditions occurs, the keypad will beep twice every 10 seconds and the keypad "Trouble" indicator will light. Pressing any key on the keypad will silence the beep, but the "trouble" indicator will remain on until the trouble condition is cleared.
To display the type of trouble condition that has occurred:
Enter *2 and a zone light will come on to indicate which type of trouble exists.
Zone Light | Type of Trouble | |
---|---|---|
1 | Press 1 and the following zone will lite | Serviced required |
1 | See below | |
2 | Low battery | |
3 | Siren circuit trouble | |
4 | General system trouble | |
5 | General system tamper | |
6 | General system supervisory | |
7 | PC5204 Low battery | |
8 | PC 5204 AC failure | |
2 | Loss of AC power | |
3 | Telephone line problem | |
4 | Fail to communicate with a monitoring station | |
5 | Press 5 to see which zone | Zone fault |
6 | Press 6 to see which zone | Zone tamper |
7 | Press 7 to see which zone | Low battery on wireless zone |
8 | Loss of time on the system clock |
Push # to return to the Ready mode when you are finished.
Keypad Message | Instructions |
---|---|
Secure System Before Arming <> | When this message appears, one or more zones are not secured. Make sure all doors and windows are closed. |
Enter Code to Arm System <> | When this message appears, use the arrow (<>) keys to verify that the system is clear of troubles and that no zones are bypassed unintentionally. |
Enter Code to Arm System | If this display is showing, the system is in the Ready state. To arm, enter your access code. |
Exit Delay in Progress | Once a valid access code is entered this message will display. You must now exit during the delay period. |
Enter Code to Disarm System | This message will display once the exit delay expires and the system is fully armed. |
* WARNING * Bypass Active | If this message appears one or more zones are bypassed. |
Keypad Message | Instructions |
---|---|
Entry Active Enter Your Code | Enter your access code to disarm the system. If you make an error entering your code, just enter it again. |
System Disarmed No Alarm History | This message appears when a valid access code is entered, the system is now disarmed. |
Enter Code to Arm System | After about 5 seconds this message will then appear. |
View Memory <> "Zone of Alarm" | If an alarm occurred while the system was armed, this message will display. Use the arrow (<>) keys to view which zone(s) caused the alarm. |
Secure System Before Arming <> | If the zone is still in alarm state this message will appear showing that a zone is still open. |
Enter Code to Arm System <> | Upon disarming, and if a trouble condition exists this message will be displayed. Use the arrow (<>) keys to see what the trouble is. |
Keypad Message | Instructions |
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Enter Code to Arm System | Press the [ * ] button to enter the function list, use the arrow (<>) keys to scroll to: |
Press (*) for <> Access Codes | Press [5] or [ * ] . The display will change to: |
Enter Master Access Code | Enter your current master code, the display will change to : |
(*) to Edit <> User Code 01P | User 01P represents the 1st access code, use the arrow (<>) keys to scroll to 40P and press the [ * ] key. The message will change to: |
Enter New Code 1234 <> | Enter the new master code. The code must be 4 digits, 0 through 9 only. Once the new code is entered, the keypad will beep 3 times and the display will change to: |
(*) to Edit <> User Code 01P | Press [ # ] to exit the programming function |
Keypad Message | Instructions |
---|---|
Enter Code to Arm System | Press the [ * ] key to enter the function list. Use the arrow (<>) keys to scroll to the following message: |
Press (*) for <> Access Codes | Press the [ * ] key, the message will change to: |
Enter Master Access Code | Enter your master access code |
(*) to Edit <> User Code 01P | Use the arrow (<>) to find the access code - indicated by "01P to 32P" you wish to add, change or delete. Press the [ * ] key to select the code you wish to alter. |
Enter New Code 1234 <> | To add or change a code, enter the new code. To delete an access code enter [ * ]. Once the new code or deletion has been entered, the keypad will beep three times, and the display will change to: |
(*) to Edit <> User Code 01P | The "P" means the code has been programmed, if there is no "P" then that code has been deleted. Press [ # ] to exit the programming function. |
Keypad Message | Instructions |
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Enter Code to Arm System | Press the [ * ] key to enter the functions menu. |
Press (*) for <> Zone Bypass | Press the [ * ] key to enter the zone bypassing mode. |
Zone Search <> "Zone Name" | Use the arrow (<>) keys to scroll to the zone to be bypassed and press the [ * ] key to select it. |
Zone Search<> "Zone Name" B | "B" will appear on the display to show that the zone is bypassed. To un-bypass the zone, enter the zone number, the "B" will disappear to show that the zone is no longer bypassed. |
Zone Search <> "Zone Name" O | If the letter "O" shows up on the display, it means this zone is open. If you bypass this zone, the letter "O" will be replaced by the letter "B". |
To exit the bypassing mode and return to the Ready state, press the [ # ] key. |
Keypad Message | Instructions |
---|---|
Enter Code to Arm System | From the Ready state, use the arrow (<>) keys to scroll to the following message: |
System Trouble (*2) to View <> | Press (*2) to view the trouble. The display will change to: |
View Trouble <> "Trouble Message" | Use the arrow (<>) keys to view which troubles are present on the system. Once you have finished reading the trouble conditions, press the [ # ] key to exit the trouble view mode and return to the Ready state. |